At Neon Box Co, we care about your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us in any way.

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1. Information We Collect

When you use our site or place an order, we may collect:

Personal Information

• Your name

• Email address

• Shipping and billing address

• Phone number

• Payment details (processed securely by trusted third-party providers)

Technical Information

• Your device type and browser

• IP address

• Pages visited and time spent on our site

• How you found our site (search engine, ad, referral, etc.)

We may also use cookies to remember your preferences, improve performance, and deliver a smoother shopping experience.

2. How We Use Your Information

We use the information we collect to:

• Process and ship your orders

• Communicate with you about your purchases

• Provide customer support

• Send optional promotions, offers, or updates if you've opted in

• Improve our website, product selection, and marketing

We only collect what we need to serve you better — no unnecessary tracking.

3. Sharing Your Information

We do not sell or trade your personal information.
We only share your data with trusted third-party services who help us run our business, such as:

• Payment processors

• Shipping carriers

• Email and marketing platforms

• Website analytics tools

These partners are required to keep your information secure and confidential.

4. Your Choices

You can:

• Unsubscribe from marketing emails anytime using the link at the bottom of any email

• Ask to access, update, or delete your personal information by contacting us

• Disable cookies through your browser settings (note: this may affect site functionality)

5. How We Protect Your Information

We use secure encryption and trusted technology partners to safeguard your data. While no system is completely foolproof, we take all reasonable steps to protect your information from misuse, loss, or unauthorized access.

6. Retention

We keep your information only as long as necessary to:

• Complete your orders

• Maintain records for business or legal requirements

• Improve your future experience (unless you request otherwise)

7. Changes to This Policy

We may update this policy to reflect changes in our practices or services. Any updates will be posted on this page with a revised “Effective Date.”

8. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:
📧 theneonbox.co@gmail.com
🌐 www.neonboxco.com/contact